- WHo IS COVERED?
The original purchaser is covered. This warranty is nontransferable.
- How long is it covered?
All components are covered for a period of TWO (2) YEARS from the date of purchase.
- Who pays shipping & insurance for service?
If the Product or any component must be returned to a service facility for repairs, you are responsible for any packaging, freight and insurance charges. Aquabilt will not be responsible for any damage, which may occur during shipment; therefore, we HIGHLY RECOMMEND that you insure any package you mail to us. If in the opinion of Aquabilt the claim is covered by the warranty, we will reimburse you for standard freight and insurance charges within the United States. If we ship you any new or rebuilt replacement component or Product under this warranty, we will pay for shipping and insurance. You are responsible for all shipping and insurance charges after the warranty has expired, or for service deemed not covered by the warranty.
- What we will do to correct covered defects
We will ship to you any new or rebuilt replacement component or, at our option, replace the Product. Such replacement parts are warranted for the remaining portion of the original warranty period.
- What is not covered
Any failures or damage caused by unauthorized service, improper maintenance, misuse, accident, negligence, improper assembly or installation, weather, debris resulting from any construction activities in the Product’s environment, rust or corrosion as a result of the Product’s location, alterations or modifications without our written authorization or by failure on your part to use, operate and maintain the Product as set out in your Operation Manual (“Manual”). All terms of this warranty are void if this Product is moved beyond the United States of America, and are then subject to the terms provided by that country’s local authorized Aquabilt Representative.
- What you must do
Retain proof of purchase; use, operate and maintain the Product as specified in the Manual; notify Customer Service of any defect within 10 days after discovery of the defect; if instructed, return any defective part for replacement or, if necessary, the entire Product for repair. Aquabilt reserves the right to decide whether or not the Product or a component is to be returned for repair.
It is VERY IMPORTANT THAT YOU READ THE MANUAL before operating the Product.
Call Customer Service at 888-282-2782, weekdays from 9:00 a.m. to 5:00 p.m. Eastern Standard Time, and tell them your name, address. They will tell you how to get a replacement part, or, if necessary, arrange for service.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART. We neither assume nor authorize any person to assure for us any other obligation or liability concerning the sale of this Product. Under no circumstances shall we be liable under this warranty, or otherwise, of any damage to any person or property, including any lost profits or lost savings, for any special, indirect, secondary, incidental or consequential damages of any nature arising out of the use of or inability to use this Product. Some states do not allow the exclusion or limitation of implied warranties or of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. Warranties may vary outside the U.S.
No one is authorized to change, modify or extend the terms of this limited warranty.
This warranty gives you specific legal rights. You may have other rights, which vary from state to state.